Shipping Policy

At Lightessx, we’re committed to getting your handheld lighting products to you quickly, safely, and with complete transparency. Whether you’re ordering for home use, outdoor activities, or professional purposes, we make every step of your shipping experience simple and worry-free.

Processing Time

• Order Handling: All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

• Once your order has been shipped, you’ll receive a confirmation email with tracking information so you can monitor your delivery progress in real time.

Shipping Destinations & Delivery Times

We ship worldwide, focusing on key regions to ensure fast and efficient delivery:

North America

• United States: Estimated delivery in 7–10 business days

• Canada: Estimated delivery in 8–12 business days
  Shipping Fee: Free standard shipping on all orders

Europe

• United Kingdom: Estimated delivery in 7–12 business days

• France: Estimated delivery in 8–14 business days

• Germany: Estimated delivery in 8–14 business days

• Italy: Estimated delivery in 9–15 business days

• Spain: Estimated delivery in 9–15 business days

• Austria: Estimated delivery in 8–14 business days
  Shipping Fee: Free standard shipping on all orders

Other International Regions

Delivery time for other destinations may vary by country, generally within 10–20 business days.
Shipping Fee: Free standard shipping on all orders

Customs & Import Duties

• International orders may be subject to customs fees, import taxes, or local duties upon arrival in your country.

• These fees are determined by your local customs authority and are the responsibility of the customer.

• Lightessx is not responsible for delays caused by customs clearance or incorrect shipping information.

Address Accuracy

Please ensure that your shipping address, contact details, and postal code are entered correctly. Inaccurate or incomplete information may cause delays or failed delivery.

Order Tracking

Every order includes tracking information. You can track your package using the tracking number provided in your shipping confirmation email.

Need Help?

If you have any questions about your order or shipping status, please contact our customer service team at
📧 lightessxservice01@gmail.com
We’ll be happy to assist you.

Summary